Your views are important to us and we welcome your feedback, good and bad, on how we can improve our information delivery. March 2019 A third Q&A 'Time to Talk' session was held in March 2019 and this time with a theme of "EHCP’s, including the role of Health, and theGraduated Response." An outline of discussions held at the event and Local Authority comments can be found in the pdf under downloads. November 2018 A second Q&A 'Time to Talk' session was held in November 2018 with a focus of "The Role of the Senco". An outline of the main themes raised at the event and Local Authority comments can be found in the pdf under downloads. June 2018 A Q&A 'Time to Talk' session was held with local families and the Borough of Poole SEND team. It offered a great opportunity to openly share ideas and offer helpful feedback. Please see the pdf under 'downloads'. May 2018 Thanks for my MAXCard - but there aren't many Poole venues on the scheme. Would be nice to have more places to go that are closer to home. (Mrs H) The FIS is working closely with MAXCard to increase venues in the Poole area. We asked all members for ideas on where they would like to use their MAXCard and subsequently provided a detailed list of suggested venues to the MAXCard team to follow up. They are actively working to increase the venues in the area so keep checking the national website for latest updates. Also, please feedback any suggestions to us which we will take forward with MAXCard. January 2018 It was difficult to find out how early year providers and schools would cater for my child’s specific needs. (Mr K) The FIS runs an annual update programme to ensure all services are current and correct. Every early years provider and school completes a Local Offer section on their record which explains the level of support offered, including: a full description of how each establishment supports your child the eligibility criteria for accessing additional support services/therapies the process of how you will access additional support guidance on the transition process i.e. movement to additional services/therapies, or a new school You do not need to be a lone voice there are many local forums you can join and share your views with other parents in similar situations, such as Parent Carers Together. Click on this link to see how you can ‘Have Your Say’.