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Your Max Card

 Teen Max CardFamily Max

Max Card is a national discount card enabling children with additional needs to benefit from reduced, or free entry to over 1,500 UK attractions and day’s out. A free Max Card is available to families living in Bournemouth, Christchurch and Poole who join the Add-On Register.  

How to Use Your Max Card?

Once you have received your card, sign it and simply present it at your chosen attraction for free or discounted entry.

Where Can I Use my Max Card?

A full list of Max Card venues is available on the national website at:

How do I Use my Max Card at Merlin Entertainment Venues?

To access the Merlin Entertainment offer you need to:

  • find the attraction you would like to visit on:
  • type in your card number & expiry date to reveal the Merlin offer page
  • call the booking line provided and quote the revealed discount code

How long is my Max Card Valid?

The reverse side of your card shows the expiry date, but generally they are valid for at least a year.

Lost Cards

If you lose your Max Card, please contact the Family Information Service who will assist you further. Tel: 01202 261970. Email:

Issues with your Max Card?

In the first instance please contact the Max Card team at: Alternatively if your card number is not working please email: with the card number and expiry date and the Max Card team will get back to you. 

My Favourite Venue isn’t a Member of the Scheme

If you have a suggestion for new attractions: