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Multi-Agency Safeguarding Hub (MASH) - BCP Council

Local Safeguarding is a multi-agency service, dedicated to safeguarding children across the whole of Dorset.

Also known as the MASH (Multi-Agency Safeguarding Hub), Dorset Safeguarding brings agencies together in one place and includes staff from Dorset and BCP Council's children's social care services alongside Dorset HealthCare and Dorset Police.

Based in a shared space in Poole, the Dorset Safeguarding Team seeks to enhance the safeguarding of children by improving information sharing and decision making practices, by working together collaboratively for a more effective service for the children and young people of the county.

While there continues to be individual accountability of each agency, the co-located partners now function with agreed protocols for information sharing and procedures, and there is also an agreed workflow model for consistency of processes and prioritisation of cases.

Our Vision:

  • Putting children at the forefront of the safeguarding process
  • Working collaboratively, encouraging change and improvement
  • Adopting an ethos of 'do it once and do it right'
  • Eradicating duplication
  • Adopting a truly joint working approach

Office hours are Monday to Thursday 8.30 to 5.15 pm and Fridays 8.30 to 4.45 pm.

The Children's Social Care Out of Hours service is the emergency response service for any child who is in crisis, needs urgent help or is at serious risk of significant harm.  Hours of operation are 5pm to 9am from Monday to Friday, all day Saturdays and Sundays and all bank holidays.  Their phone number is 01202 738256 or email

BH14 0JW
01202 735046
See Journey Planner on right-hand side of this page, where you can view bus, car and train routes from your location.
Area coverage
BCP Area
Times Available:
Please visit our website for up to date information.
All Year Round
From 0 years  to 19 years .
This service is free.
Referral Procedure:
Phone, Email or Visit the website for more information